How Unify Ordering Helped Lotts & Co. Scale with Ease

Lotts & Co., a premium food retailer based in Dublin, started as a single-store operation focused on quality and service. As they expanded to three stores, a production kitchen, and a warehouse, managing inventory, suppliers, and spending across multiple locations became increasingly complex. To streamline their operations, Lotts & Co. adopted Unify Ordering from the start, a decision that has been essential to their success.

From day one, Unify Ordering provided the multi-site visibility needed to manage growth smoothly. The groups General Manager Rory English explains, “Unify Ordering made the growth of Lotts & Co. much smoother than with a traditional system. Multi-site visibility of suppliers and their product lists allows us to track individual orders, add or delist products with ease, and monitor spend by store.” This centralised control allows Lotts & Co. to ensure each location is fully stocked and aligned with business goals.

A standout feature of Unify Ordering is its real-time visibility across all locations. “We have worked with Unify Ordering since we opened our first Lotts & Co.,” says Rory. “It gives us live, in-the-moment visibility on what’s being ordered & spend across the business, which is invaluable.” This live insight allows the team to make quick, data-driven decisions, monitor budgets, and adjust stock levels to meet changing demand.

As Lotts & Co. has grown into a complex multi-site operation, Unify Ordering has been essential in managing both high-level oversight and on-the-ground ordering processes. Rory adds, “As we've grown, Lotts & Co. has become a multi-site, diverse business, with three stores, a production kitchen, and warehouse. Unify Ordering has been key to managing this success, giving visibility on spend and purchasing at the top level, while providing a clear ordering facility on the ground for each team. It is core to how we work on a daily basis.”

Conclusion

With Unify Ordering, Lotts & Co. has simplified the complexities of multi-site management, allowing each team to operate independently while staying aligned. This tool enables them to focus on delivering consistent quality to their customers and supporting their growing team, making Unify Ordering a key part of their continued success.

If you would like your success story featured on our website please get in touch with the team right here.